FAQs

  1. What is Endo Direct?
     We are a specialized endodontic supplier committed to offering the highest quality endodontic products and equipment with personalized service and competitive pricing.

  2. What types of endodontic products does Endo Direct carry?
     We carry a comprehensive range, including NiTi rotary files, hand files, sealers and repair materials, irrigants, gutta percha, paper points, motors & obturation devices, accessories, supplies, and even the EndoCator Biombarker.

  3. Who leads Endo Direct?
    Our CEO is John Ferone, who brings over 20 years of senior global leadership experience in the endodontic specialty.

  4. Does Endo Direct focus on customer service?
     Absolutely. We offer a personalized customer service approach—whether you need help picking the right products or technical support, our team is here for you.

  5. What is the Endo Direct Advisory Board?
    Our advisory board features leading endodontists such as Dr. Fiza Singh, Dr. Poppy Blaseio, Dr. Wm. Ben Johnson, Dr. Kari Brodsky, Dr. Ryan B. McMahan, and Dr. Randolph Cross.

  6. What are ProShape® Conserve NiTi rotary files?
     ProShape® Conserve files are minimally invasive NiTi rotary files available in 21 mm, 25 mm, and 31 mm, designed to shape canals precisely and gently.

  7. What is the ProShape® Heat Treated (HT) file?
     ProShape® HT is a heat-treated NiTi rotary file available in multiple lengths (SX in 19 mm), offering improved flexibility by using an advanced alloy.

  8. What makes ProShape® Cyclone files unique?
     These files feature a heat-treated alloy for increased flexibility; they’re engineered as effective alternatives to Vortex® Blue and EndoSequence® CM.

  9. What is EndoCeramic® Sealer?
     EndoCeramic® Sealer is a ready-to-use, premixed bioactive bioceramic sealer that activates via moisture in dentinal tubules and includes Bioglass to aid healing.

  10. Why choose Minimal Waste Tips?
     Our Minimal Waste Tips significantly reduce wasted sealer—by up to 87%—compared to conventional tips, making your material usage more efficient.

  11. What irrigants does Endo Direct offer?
     We offer solutions such as 6% sodium hypochlorite, ideal for canal debridement and irrigation during and after instrumentation.

  12. What is the EndoCator Biomarker?
     The EndoCator Biomarker is part of our product lineup—designed for advanced diagnostic or treatment procedures in endodontics.

  13. Where can I find product information and research?
    Visit our Resource Center, which includes Terms & Conditions, IFUs, SDS sheets, product information, and research materials.

  14. How do I contact Endo Direct customer service?
     Email us at info@endodirect.com or call our toll-free line at 833-378-3588, available Monday through Friday from 9 am to 5 pm EST.

  15. Can I access Endo Direct’s site anytime?
     Yes—our website is available 24/7 for browsing products, accessing resources, or contacting support.

  16. What’s Endo Direct’s pricing like?
     We pride ourselves on offering competitive, best-in-class pricing on all endodontic instruments and supplies.

  17. Are proprietary brands featured on the site?
     Yes—we showcase proprietary items like ProShape®, EndoCeramic®, and Minimal Waste Tips, alongside our core product categories.

  18. Where can I learn about Endo Direct’s company values?
     We are rooted in excellence—putting our customers at the apex of everything we do through quality, personalization, and value.

  19. Can I order samples or request technical guidance?
     Yes. We’re equipped to help you choose the right NiTi rotary files, sealers, or accessories and can support sample inquiries—just reach out via our Resource Center or Contact page.

  20. Do you offer educational or clinical support?
     We support practices with technical expertise and guidance tailored to their unique needs—perfect for clinical and product support.

  21. How does Endo Direct help reduce procedure costs?
     By offering premium endodontic supplies at competitive prices and minimizing waste with products like Minimal Waste Tips, we help reduce costs without compromising quality.

  22. What makes your bioactive sealers stand out?
     Our bioceramic sealers like EndoCeramic® use advanced materials—such as Bioglass and moisture activation—to promote healing and ensure biocompatibility.

  23. Which files are best for minimally invasive shaping?
     The ProShape® Conserve .04/.06 files are specifically designed for minimally invasive canal shaping while preserving tooth structure.

  24. Can Endo Direct help with large or complex orders?
     Yes—our personalized service means we’re equipped to support large practices or special order requests. Simply contact us to discuss your needs.

  25. Why should I choose Endo Direct for endodontic supplies?
     We offer a finely curated selection of endodontic products, backed by experienced leadership, a distinguished advisory board, stellar service, transparent pricing, and innovation.

  1. What makes ProShape® rotary files different from other NiTi files?
     ProShape® files are engineered with enhanced flexibility and cutting efficiency, making canal shaping safer and more predictable than standard NiTi files.

  2. Do ProShape® HT files reduce the risk of file separation?
     Yes—our heat-treated alloy provides added flexibility and resistance to cyclic fatigue, which significantly lowers the risk of separation during use.

  3. Are ProShape® Cyclone files compatible with common endodontic motors?
     Absolutely. Cyclone files are designed for universal use and are fully compatible with most rotary endodontic motors on the market.

  4. What lengths and tapers are available for ProShape® files?
     ProShape® files are available in 21 mm, 25 mm, and 31 mm lengths, with .04 and .06 tapers to support both conservative and traditional shaping.

  5. How does EndoCeramic® Sealer compare to traditional sealers?
     Unlike epoxy or resin-based sealers, EndoCeramic® is bioactive and premixed. It promotes healing through Bioglass and bonds naturally to dentin without shrinkage.

  6. What are Minimal Waste Tips used for?
     They are precision applicator tips designed to deliver bioceramic sealer directly into the canal while cutting waste by up to 87%.

  7. Do you sell gutta percha and paper points?
     Yes—we offer a full line of gutta percha cones and absorbent paper points, calibrated to ISO standards for accurate canal obturation.

  8. What type of irrigants does Endo Direct recommend for root canal therapy?
     We provide 6% sodium hypochlorite for effective debridement and canal disinfection, a proven solution in modern endodontics.

  9. Can I order Endo Direct motors and obturation devices?
     Yes, we carry a selection of endodontic motors, obturation systems, and related accessories to support every stage of root canal treatment.

  10. Is the EndoCator Biomarker unique to Endo Direct?
     Yes—it’s part of our specialized product line, designed to give clinicians advanced diagnostic and treatment tools not widely available elsewhere.